Privacy Policy

Types of Data Collected

This website processes the following personal data, either independently or through third parties: first name, last name, phone number, company name, physical address, country, state, county, email address, postal code, city, and usage data.

Complete details on each type of processed personal data are provided in the relevant sections of this Privacy Policy or through specific explanations displayed prior to data collection.

Personal data may be provided voluntarily by the user or collected automatically when using this website (in the case of usage data). Unless specified otherwise, all data requested by this website is mandatory. Failure to provide such data may prevent the website from offering its services. In cases where the website explicitly states that providing personal data is optional, users may opt not to provide such data without any consequences on the availability or functionality of the service.

Users unsure about which personal data is mandatory can contact the provider for clarification.

Any use of cookies or other tracking tools by this website or third-party service providers utilized by this website is solely for the purpose of delivering the service requested by the user or for other purposes described in this document and the Cookie Policy.

Users are responsible for any third-party personal data obtained, published, or shared through this website.

Nature and Location of Data Processing

Processing Methods

The provider processes user data appropriately and implements suitable security measures to prevent unauthorized access, disclosure, alteration, or destruction of data.

The processing of data is carried out using computers or IT systems in accordance with organizational procedures strictly related to the specified purposes. Besides the provider, certain individuals involved in the operation of this website (e.g., administrative, sales, marketing, legal, or IT staff) or external parties (e.g., technical service providers, hosting providers, IT companies) may have access to the data. Such parties may be appointed as data processors by the provider. A current list of these parties may be requested from the provider at any time.

Location

Data is processed at the provider’s operating offices and any other locations where the parties involved in processing are situated. Depending on the user’s location, data transfers may involve transferring the user’s data to a country other than their own. Users can consult the detailed section on the processing of personal data for further information about data transfer locations.

Retention Period

Unless otherwise specified in this document, personal data will be processed and retained as long as required for the purpose it was collected. Data may also be retained for a longer period as required by law or based on the user’s consent.

Purposes of Data Processing

Personal data about users is collected to enable the provider to deliver the service, fulfill its legal obligations, respond to enforcement requests, protect its rights and interests (or those of users or third parties), and detect malicious or fraudulent activities. Additionally, data is collected for the following purposes: contacting the user.

Users can find more detailed information about the purposes of processing and the personal data used for each specific purpose in the section “Detailed Information on the Processing of Personal Data” in this document.

Detailed Information on the Processing of Personal Data

Personal data is collected for the following purposes using the following services:

Contact Form (This Website)

By filling out the contact form with their data, users authorize this website to use these details to respond to requests for information, quotes, or any other inquiries specified in the form’s header.

Processed Personal Data: County, email, country, last name, company name, usage data, physical address, postal code, state, city, phone number, first name.

Cookie Policy

Additional Information for Users

Legal Basis for Processing

The provider may only process personal data of users if one of the following applies:

  • The users have given their consent for one or more specific purposes.
  • Data collection is necessary for the performance of a contract with the user and/or for pre-contractual measures.
  • Processing is required to fulfill a legal obligation to which the provider is subject.
  • Processing is related to a task carried out in the public interest or in the exercise of official authority vested in the provider.
  • Processing is necessary for the purposes of legitimate interests pursued by the provider or a third party.

In any case, the provider is happy to clarify the specific legal basis on which the processing is based, especially whether the provision of personal data is a statutory or contractual requirement or a requirement necessary to enter into a contract.

Further Information on Storage Duration

Unless otherwise specified in this document, personal data is processed and stored as long as required for the purpose for which it was collected and may be retained longer due to a legal obligation to be fulfilled or based on the user’s consent.

Thus, the following applies:

  • Personal data collected for the purpose of fulfilling a contract between the provider and the user will be retained until the contract has been fully performed.
  • Personal data collected for the purposes of the provider’s legitimate interests will be retained as long as necessary to fulfill those purposes. Users can obtain further information about the legitimate interests of the provider in the relevant sections of this document or by contacting the provider.

Furthermore, the provider may retain personal data for a longer period if the user has consented to such processing, provided the consent has not been withdrawn. Additionally, the provider may be obliged to retain personal data for a longer period if required to comply with a legal obligation or upon order of an authority.

After the retention period expires, personal data will be deleted. Therefore, the right of access, the right to erasure, the right to rectification, and the right to data portability cannot be exercised after the retention period has expired.

Users’ Rights Under the General Data Protection Regulation (GDPR)

Users can exercise certain rights regarding their data processed by the provider.

Within the limits of the law, users have the following rights in particular:

  • Withdraw consent at any time: If the user has previously given consent to the processing of personal data, they can withdraw their consent at any time.
  • Object to the processing of their data: Users have the right to object to the processing of their data if the processing is carried out on a legal basis other than consent.
  • Access their data: Users have the right to know if their data is being processed by the provider, obtain details about certain aspects of the processing, and receive a copy of the data.
  • Verify and request rectification: Users have the right to verify the accuracy of their data and request its update or correction.
  • Restrict the processing of their data: Users have the right to restrict the processing of their data. In this case, the provider will process the data only for storage purposes.
  • Request deletion or removal of personal data: Users have the right to request the deletion of their data from the provider.
  • Receive their data and have it transferred to another controller: Users have the right to receive their data in a structured, commonly used, and machine-readable format and, if technically feasible, to have it transferred to another controller without any hindrance.
  • File a complaint: Users have the right to lodge a complaint with the competent supervisory authority.

Users also have the right to inquire about the legal basis for the transfer of data to another country or an international organization governed by international law, such as the UN, and about the security measures taken by the provider to protect their data.

Details on the Right to Object to Processing

If personal data is processed in the public interest, in the exercise of official authority vested in the provider, or for the purposes of legitimate interests pursued by the provider, users can object to such processing by providing a justification related to their particular situation.

Users are informed that they can object to the processing of their personal data for direct marketing purposes at any time and without providing any reason. If a user objects to processing for direct marketing purposes, the personal data will no longer be processed for such purposes. Users can find out whether the provider processes personal data for direct marketing purposes in the relevant sections of this document.

How to Exercise Your Rights

All requests to exercise user rights can be directed to the provider using the contact details provided in this document. These requests can be made free of charge and will be addressed by the provider as soon as possible, but no later than within one month. The legally required information will be made available to the users.

The provider will inform all recipients to whom personal data has been disclosed about any rectification, deletion, or restriction of processing unless this proves impossible or involves disproportionate effort. The provider will inform the user about these recipients upon request.

Additional Information About Data Collection and Processing

Legal Actions

The user’s personal data may be processed by the provider for legal purposes in court or in preparation for legal proceedings resulting from improper use of this website or its related services.
The user acknowledges that the provider may be required by authorities to disclose personal data.

Additional Information About the User’s Personal Data

In addition to the information contained in this privacy policy, this website may provide users with additional context-specific information upon request regarding particular services or the collection and processing of personal data.

System Logs and Maintenance

For operational and maintenance purposes, this website and third-party services may collect files that record interactions through this website (system logs) or use other personal data (such as the IP address) for this purpose.

Information Not Contained in This Privacy Policy

Further details about the collection or processing of personal data can be requested from the provider at any time using the contact details provided.

Changes to This Privacy Policy

The provider reserves the right to make changes to this privacy policy at any time by notifying users on this page and, if applicable, through this website and/or – as far as technically and legally feasible – by sending a notice to users via any contact information available to the provider. Users are strongly advised to check this page frequently, referring to the date of the last modification listed at the bottom of the page.

If the changes affect processing activities based on the user’s consent, the provider will collect new consent from the user where required.

Definitions and Legal Notices

Personal Data (or Data)

Any information that directly or indirectly identifies a natural person, or can identify a natural person when combined with other information.

Usage Data

Information collected automatically by this website (or third-party services utilized by this website), such as: IP addresses or domain names of the computers used by users of this website, the URI (Uniform Resource Identifier) addresses, the time of the request, the method used to submit the request to the server, the size of the received response file, the numerical code indicating the status of the server’s response (successful result, error, etc.), the country of origin, the features of the browser and operating system used by the user, various time details per visit (e.g., the time spent on each page of the website), and details about the path followed within the website, with special reference to the sequence of pages visited, as well as other parameters about the device’s operating system and/or the user’s IT environment.

User

The individual using this website, who, unless otherwise specified, coincides with the data subject.

Data Subject

The natural person to whom the personal data refers.

Data Processor (or Data Handler)

A natural or legal person, public authority, agency, or other body that processes personal data on behalf of the controller, as described in this privacy policy.

Data Controller (or Provider, sometimes also referred to as Owner)

The natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data, including the security measures concerning the operation and use of this website. Unless otherwise specified, the data controller is the natural or legal person through which this website is offered.

This Website

The hardware or software tool by which the user’s personal data is collected and processed.

Service

The service provided by this website as described in the relative terms and conditions (if available) and on this website.

Legal Notice

This privacy policy applies exclusively to this website, unless otherwise stated in this document.

Contact

If you have any questions about our security practices or this privacy policy, or if you would like to exercise your rights, please contact us:

  • Address: To Dan Pho 5, Nua, Trieu Son, Thanh Hoa, 440000 Vietnam
  • Phone: +84 336507951
  • Email: [email protected]